Terms of Service

 

Last Updated: January 2026

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By accessing, browsing, or using the Supinfluencer platform, including but not limited to its website, applications, and related services (collectively, the “Platform”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”).

If you do not agree to any part of these Terms, you must not access or use the Platform.

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These Terms of Service (“Terms”) apply to the Supinfluencer platform, including but not limited to its website, applications, and related services (collectively, the “Platform”). Supinfluencer is a marketing consulting and influencer marketing platform company registered in Australia, with its principal place of operations in Melbourne.

 

1. Definitions

 

Unless the context otherwise requires, the following definitions apply:

“Brand” means any business or individual that engages in marketing campaigns, purchases content, or collaborates with creators through the Platform.

“Creator” or “Influencer” means a content creator who collaborates with brands, creates, or publishes content through the Platform.

“User” means any individual or entity that accesses or uses the Platform, including Brands and Creators.

“Campaign” means any influencer marketing campaign, content collaboration, or promotional project initiated by a Brand through the Platform.

“Content” means any text, images, videos, audio, links, data, or other materials.

“Paid Content” means content provided by a Creator to a Brand or Supinfluencer in exchange for consideration.

 

2. Platform Services

 

2.1 Supinfluencer is a marketing and consulting platform that connects Brands and Creators and provides services including but not limited to:

• Campaign management
   

• Creator matching and communication
   

• Content submission and review
   

• Collaboration progress tracking
   

• Marketing consulting and related services
   

2.2 Supinfluencer is not an employer, partner, guarantor, or joint venture of any Brand or Creator. All collaborations are independent commercial arrangements between Brands and Creators, unless otherwise expressly agreed in writing.

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2.3 Supinfluencer acts as an agent in facilitating cooperation between Brands and Creators. Creators are independent contractors and are solely responsible for their content and performance. Supinfluencer is not liable for Creators’ actions, omissions or unlawful conduct, except to the extent caused by Supinfluencer’s negligence or breach of this Agreement.

 

3. Account Registration and Use

 

3.1 Users must provide true, accurate, complete, and up-to-date information when registering an account.

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3.2 Users are responsible for safeguarding their account credentials and for all activities conducted under their account.

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3.3 Users must not:

• Impersonate or use another person’s account without authorization;
   

• Interfere with or disrupt the normal operation of the Platform;
   

• Engage in fraudulent, misleading, or deceptive conduct.
   

3.4 Supinfluencer reserves the right to suspend or terminate any account where it reasonably suspects violations of these Terms, unlawful activity, or risk to the Platform.

 

3.5 Users agree that approvals, confirmations, or instructions given via email, platform messaging, or other electronic means shall be legally valid and binding.

 

4. Brand Obligations

 

4.1 Brands acknowledge and agree that Supinfluencer provides marketing matchmaking and consulting services only and does not participate in the execution of commercial transactions or content creation between Brands and Creators.

 

4.2 Brands are solely responsible for ensuring that all information, product descriptions, brand materials, and collaboration requirements provided to Supinfluencer or Creators are accurate, lawful, non-misleading, and compliant with all applicable laws and regulations.

 

4.3 Brands must not request, induce, or permit Creators to conceal commercial relationships or violate applicable advertising disclosure laws, industry standards, or regulatory guidelines, including the use of appropriate disclosure labels such as #ad or #paid partnership.

 

4.4 Brands must respect the independent creative status of Creators and must not require Creators to make unreasonable, misleading, or inauthentic representations.

 

4.5 Brands acknowledge that all cooperation, communication, payments, and disputes between Brands and Creators constitute independent commercial dealings. Supinfluencer bears no responsibility for the performance, outcomes, or legality of such dealings.

 

5. Creator Obligations

 

5.1 Creators must ensure that all content provided is truthful, original, or lawfully licensed.

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5.2 Creators must comply with all applicable laws, regulations, and industry standards, including but not limited to Australian AANA Guidelines, and other advertising disclosure requirements.

 

5.3 Creators must not misrepresent follower numbers, engagement metrics, or use improper means to inflate influence.

5.4

5.4 Creators acknowledge that during the creation, filming, production, and publication of content, they are solely responsible for assessing risks and taking reasonable safety precautions. This includes, without limitation, selecting appropriate filming locations, complying with venue rules, and ensuring personal and property safety. Any personal injury, property damage, or accident arising from a Creator’s own actions, negligence, or failure to exercise reasonable care shall be the sole responsibility of the Creator.

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5.5  Creators acknowledge that they act as independent contractors and that their actions, statements, content, and offline activities, whether on or off the Platform, do not represent the views or positions of Supinfluencer. Supinfluencer shall not be liable for any acts, omissions, unlawful conduct, or consequences arising from a Creator’s conduct.

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5.6  Creators agree to indemnify and hold Supinfluencer harmless from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with the Creator’s breach of these Terms, applicable laws or regulations, third-party rights, or the Creator’s content, conduct, or filming activities.

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6. Content and Intellectual Property

 

6.1 Unless otherwise agreed in writing, intellectual property rights in content remain with the Creator.

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6.2 Creators grant Supinfluencer a non-exclusive, worldwide, royalty-free license to use, display, and promote content for Platform operation and marketing purposes.

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6.3 Brands’ rights to use content shall be governed by campaign descriptions or separate agreements between the Brand and the Creator.

 

7. Fees, Payments, and Settlement

 

7.1 Supinfluencer may charge Brands service fees or consulting fees for marketing and promotional services. Fee amounts shall be specified in emails or written agreements.

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7.2 Brands must pay all service or consulting fees directly to Supinfluencer’s designated company bank account via bank transfer. Supinfluencer does not accept unauthorized third-party payment processing unless otherwise agreed in writing.

 

7.3 Unless otherwise agreed in writing, all fees paid are non-refundable. Payment constitutes acceptance of this provision.

 

7.4 Following the Brand’s written approval of demo content, Supinfluencer will pay the agreed compensation to the Influencer within one week after content publication. If content is not published in accordance with the approved demo, Supinfluencer may delay or adjust payment or refund the relevant amount to the Brand, as specified in the written agreement.

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7.5 Supinfluencer does not guarantee content performance, view counts, or commercial outcomes. Payments to Influencers are solely for fulfilling agreed content creation and publication arrangements, and Supinfluencer bears no additional responsibility for Influencer conduct or content quality.

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7.6 All amounts paid by Brands to Supinfluencer constitute Supinfluencer’s service or marketing fees and do not represent escrow, trust, or custodial funds. Supinfluencer does not act as a payment agent or trustee for Brands or Creators unless expressly agreed in writing.

 

8. Taxation

 

8.1 Users are solely responsible for all tax obligations arising from their use of the Platform, including GST, VAT, or other applicable taxes.

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8.2 Supinfluencer may withhold or remit taxes where required by law.

 

9. Privacy and Data

 

9.1 Supinfluencer collects, uses, and protects personal data in accordance with its Privacy Policy.

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9.2 Users consent to Supinfluencer using their data for lawful Platform operation and service improvement.

 

10. Disclaimers

 

10.1 The Platform is provided on an “as is” basis. Supinfluencer makes no warranties regarding availability, accuracy, or suitability.

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10.2 Supinfluencer does not guarantee any commercial results, exposure, or conversions from campaigns.

 

10.3 Any advice, analysis, or opinions provided by Supinfluencer are general marketing guidance only and do not constitute legal, financial, tax, or investment advice. Brands bear full responsibility for decisions made based on such guidance.

 

11. Limitation of Liability and Indemnity

 

11.1 To the maximum extent permitted by law, Supinfluencer shall not be liable for any indirect, incidental, special, or consequential damages.

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11.2 Supinfluencer shall not be liable for any personal injury, property damage, or loss occurring at Brand premises, filming locations, or offline activities involving Users, Creators, or third parties. Responsibility rests with the party controlling or causing the risk.

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11.3 Brands and Creators agree to indemnify and hold Supinfluencer harmless from any claims, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from their breach of these Terms, applicable laws, or third-party rights.

 

12. Brand Approval & Content Liability

 

12.1 Supinfluencer will provide Brands with preview or demo content created by selected Influencers prior to publication.

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12.2 Brands must provide written approval (via email or platform message) before any final content is published. Approval constitutes acceptance of the creative concept, tone, messaging, and overall style.

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12.3 Final published content must be materially consistent with the approved demo content. Minor stylistic variations that do not materially affect messaging are permitted.

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12.4 Once demo content is approved, Supinfluencer shall not be liable for any reputational, commercial, or market impact arising from the published content. Audience reactions and public perception are outside Supinfluencer’s control.

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12.5 Influencers engaged by Supinfluencer act as independent contractors. Supinfluencer does not guarantee Influencer performance, viewership, or results beyond ensuring delivery in accordance with approved demo content.

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12.6 Any goodwill adjustments or partial refunds related to content performance shall be specified in separate agreements and are at Supinfluencer’s sole discretion.

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12.7 By approving demo content, Brands release Supinfluencer from liability for reputational or commercial consequences arising from the approved content.

 

13. Termination

 

13.1 Supinfluencer may suspend or terminate user accounts at any time for reasonable cause.

 

13.2 Users may cease using the Platform at any time.

 

14. Governing Law and Dispute Resolution

 

14.1 These Terms are governed by the laws of the State of Victoria, Australia.

 

14.2 Any disputes arising from these Terms shall be submitted to the courts of competent jurisdiction in Victoria.

 

15. Amendments

 

15.1 Supinfluencer reserves the right to update or modify these Terms at any time. Updated Terms take effect upon publication on the Platform.

 

16. Contact Information

Supinfluencer
Melbourne, Australia
Email: collabs@supinfluencer.com

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