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Privacy Policy

Privacy Policy

 

Last Updated: January 2026

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Supinfluencer (hereinafter referred to as "Supinfluencer," "we," "our," or "us") is committed to respecting and protecting personal privacy and handling personal information in accordance with applicable privacy and data protection laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, and, where applicable, the General Data Protection Regulation (GDPR) as well as other relevant privacy laws in different jurisdictions.

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This Privacy Policy explains how Supinfluencer collects, holds, uses, discloses, stores, and otherwise processes personal information in connection with the operation of the Supinfluencer platform, including its website, related applications, communication channels, and services (collectively, the "Platform").

 

By accessing, browsing, or using the Platform, or by otherwise providing personal information to Supinfluencer, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

 

1. Collection of Personal Information

 

Supinfluencer may collect personal information in a variety of ways, including information you provide directly, information collected automatically through your use of the Platform, or information received from third parties in accordance with applicable laws.

 

Personal information collected by Supinfluencer may include, without limitation, your name, email address, telephone number, business or brand information, social media handles, profile information, payment or billing details, communications with Supinfluencer, content submissions, campaign-related materials, and any other information you choose to provide when interacting with the Platform.

 

For brand users, this may include company or brand names, contact details, campaign briefs, marketing requirements, brand assets, invoices, and payment-related information. For creators or influencers, this may include social media profile information, content samples, engagement data you provide, payment information, and communications related to campaigns.

 

Supinfluencer may also automatically collect information when you access or use the Platform, including IP addresses, browser type, device information, operating system, access times, pages viewed, referring URLs, and other usage data. This information is collected through cookies, log files, analytics tools, and similar technologies.

Providing personal information is generally voluntary; however, failure to provide certain information may limit Supinfluencer’s ability to grant you access to the Platform or certain services.

 

2. Basis for Processing Personal Information

 

Supinfluencer only collects and processes personal information where it is lawful to do so. Depending on the circumstances, personal information may be processed on the basis of your consent, performance of a contract or steps taken at your request prior to entering into a contract, compliance with legal obligations, or Supinfluencer’s legitimate business interests, including operating, maintaining, and improving the Platform.

 

Where processing is based on consent, you may withdraw your consent at any time, subject to legal or contractual restrictions.

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3. Use of Personal Information

 

Supinfluencer primarily uses personal information for the purposes for which it was collected, including but not limited to operating and managing the Platform, facilitating connections and communication between brands and creators, providing marketing consultation and campaign coordination services, managing user accounts, responding to inquiries, providing customer support, processing payments for Supinfluencer services, improving Platform functionality, monitoring usage, ensuring security, and complying with legal and regulatory obligations.

 

Supinfluencer may also use personal information for internal administration, data analysis, research, risk management, and developing new features or services.

 

Any advice, insights, or analyses provided by Supinfluencer are of a general marketing nature only and do not constitute legal, financial, or professional advice.

 

4. Disclosure of Personal Information

 

Supinfluencer may disclose personal information to third parties where reasonably necessary for the operation of the Platform or the provision of services. This may include disclosure to other users of the Platform, such as sharing creator profiles with brands or providing campaign information to selected creators to facilitate collaborations.

 

Supinfluencer may also disclose personal information to trusted third-party service providers who assist with services such as website hosting, data storage, analytics, payment processing, customer support, professional services, and security. These service providers are required to handle personal information in accordance with applicable privacy obligations.

 

Personal information may also be disclosed where required or authorised by law, including in response to lawful requests by courts, regulators, or government authorities, or where necessary to protect the rights, property, or safety of Supinfluencer, its users, or others.

 

In the event of a merger, acquisition, corporate restructuring, or sale of assets, personal information may be disclosed to advisers and prospective buyers and may be transferred as part of that transaction, subject to appropriate confidentiality protections.

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Supinfluencer may store or process personal information outside Australia, including in jurisdictions where our service providers or infrastructure are located. When personal information is disclosed overseas, Supinfluencer takes reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with applicable data protection laws.

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5. Data Security and Storage

 

Supinfluencer takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, interference, loss, modification, or disclosure. Personal information is stored on secure servers or systems, with access limited to authorized personnel and service providers.

While Supinfluencer strives to protect personal information, no electronic transmission or storage method is completely secure, and Supinfluencer cannot guarantee absolute security.

 

6. Data Retention

 

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. When personal information is no longer required, Supinfluencer will take reasonable steps to delete or de-identify it.

 

7. Your Rights

 

Subject to applicable law, you may have the right to request access to personal information held by Supinfluencer, request correction of inaccurate or incomplete information, request deletion, object to or restrict certain processing, request data portability, or withdraw consent.

 

Requests may be made using the contact information below, and Supinfluencer may require identity verification before processing the request.

 

8. Marketing Communications

 

Supinfluencer may send communications related to Platform services or, where permitted by law, marketing communications. You may opt out of marketing communications at any time using the unsubscribe mechanism or by contacting Supinfluencer.

 

9. Third-Party Websites

 

The Platform may contain links to third-party websites or services. Supinfluencer is not responsible for the privacy practices, content, or conduct of third parties, and users are encouraged to review the privacy policies of those third parties.

 

10. Children's Privacy

 

The Platform is not intended for use by individuals under 16 years of age. Supinfluencer does not knowingly collect personal information from children. If such information is identified, Supinfluencer will take reasonable steps to delete it.

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11. Changes to This Privacy Policy

 

Supinfluencer may update this Privacy Policy from time to time. Any updates will be published on the Platform with an updated "Last Updated" date. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.

 

12. Contact Information

 

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact:

Supinfluencer
Email: collabs@supinfluencer.com
Location: Melbourne, Victoria, Australia

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